Thursday

 

BEGINNERS

The basics
     Concierge
     The history of Concierges
     Hospitality Programs
     Types of business organizations
     Permits and licenses
     Insurance
     Bonding
     The basics of pricing
     Time
     Mileage
     Putting together a website
     Website Do’s and Don’ts
     Why you need a contract
     Who needs a contract
     When you need one
     Types of Contracts
     Important sections to include

Your processes and procedures
     Creating a schedule that revolves around your business and your family
     Overcoming procrastination in your business
     Tracking your clients
     Tracking your time
     Tracking your expenses
     Creating your policies and enforcing them
     Back Up Plan
     Safety Procedures
     Initial Consultation
     Orders and errand completion
   
Getting clients
     Who are your clients?
     Why would they be your ideal clients?
     How do you get their attention?
     Email signature
     Business Cards
     Brochures
     Flyers
     Newsletters
     Teasers
     Car signage
     Marketing on a limited budget