At Home Training Program
ECSU™ is happy to announce our new ECSU™ At Home Training Program.
With your busy lifestyle, whether that includes family obligations or a full time job, are you looking for a training program that you can learn when you have time available? With the ECSU™ At Home Training Program, you will receive all of the information you need to be able to learn at your own pace.
Not only will you receive the detailed information you need to getting going in your business or take your business to the next level, but with the additional mentoring I offer I will be able to answer any additional questions you have after you have gone through the ECSU™ At Home Training Program. I will not just email you the information and leave you hanging. I want you succeed, which means that I provide you with as much support as possible.
You can choose which tracks you want training in: Beginning, Intermediate, and Advanced.
ECSU™ At Home Training Program Fees
Three days – $300.00
You will receive these items:
-Powerpoint slides with audio for three days
-The ECSU™ Guide
-The ECSU™ Workbook filled with worksheets and handouts
-3 months of mentoring
One day – $125.00
Beginning - $125.00
Intermediate - $125.00
Advanced - $125.00
You will receive these items:
-Powerpoint slides with audio for one day
-The ECSU™ Guide
-The ECSU™ Workbook filled with worksheets and handouts for day you purchased
-1 month of mentoring
Here is the agenda:
Beginning
The basics
Concierge
The history of Concierges
Hospitality Programs
Types of business organizations
Permits and licenses
Insurance
Bonding
The basics of pricing
Time
Mileage
Putting together a website
Website Do’s and Don’ts
Why you need a contract
Who needs a contract
When you need one
Types of Contracts
Important sections to include
Your processes and procedures
Creating a schedule that revolves around your business and your family
Overcoming procrastination in your business
Tracking your clients
Tracking your time
Tracking your expenses
Creating your policies and enforcing them
Back Up Plan
Safety Procedures
Initial Consultation
Orders and errand completion
Getting clients
Who are your clients?
Why would they be your ideal clients?
How do you get their attention?
Email signature
Business Cards
Brochures
Flyers
Newsletters
Teasers
Car signage
Marketing on a limited budget
Intermediate
Moving beyond the basics
Working with multiple clients
Creating fees for corporate clients
Meet and Greets
Setting up in a lobby, hospital, or other corporate venue
Creating website content that draws your target market
Adding your website to search engines
What is a proposal?
Who to give a proposal to
What is included
Presenting your proposal
Contract clauses you need
What is an Affiliate?
What is Affiliate Marketing?
Choosing the right vendor
Vendor payments
Keeping your finances separate
Moving beyond a handful of clients
What’s a target market?
Market segmentations
Create a marketing plan for every season
Quality assurance processes
What is social networking?
Why use social networking
Types of social networking sites
Facebook 101
Twitter 101
LinkedIn 101
Social networking etiquette
Moving from a one man operation to a multi person business
Overcoming isolation in your business
Employees vs. Independent Contractors
Where to look
What to look for
Getting your Independent Contractors to do what you want legally
Working with Independent Contractors
Preventing theft accusations
Handling theft accusations
Your checks and balances
Advanced
Taking it all the way
Making the decision to add employees
Costs and Taxes
Paperwork
Training
Tracking your business
Tracking your clients online
Tracking projects
Tracking staff
Autoresponders
Shopping carts
Moving your business to the next level
Tradeshows
Tradeshow example
Tradeshow tips
What to do on social networks to build relationships
Social media tools you can use
Blogsites
Pay per click
Search Engine Optimization
Using video
Using links and comments
Niche markets that you can target
Surgery recovery services
Bachelor services
Grocery shopping
Personal shopping
Hospitals
Seniors
Teachers
New mothers
Kids Concierge
Bridal Concierge
Realtors
High School

